AI technology has long history which is actively and constantly changing and growing. As the AI era continues to unfold, it'sset to play an increasingly prominent role in our day-to-day livesand becoming one of the most important technology trends of our lifetimes. According to researcher Gartner research, 85%of customer service operations will use Virtual Customer Assistants by 2020and will drive up to $33 trillion of annual economic growth. As today's Artificial Intelligence (robotics) has the capabilities to imitate human intelligenceby performing various tasks that require thinking and learning, solve problems and make various decisions companiescan provide a better customer-oriented service with the use these software's. Here below are fewbenefits that AI-based systemsprovide in Customer Service.

We've entered an era in which marketers are being bombarded by volumes of data about consumer preferences. In theory, all of this information should make grouping users and creating relevant content easier, but that's not always the case. Generally, the more data added to a marketer's workflow, the more time required to make sense of the information and take action. Machine learning is a subset of artificial intelligence. The technology equips computers with the capacity to analyze and interpret data to proffer accurate predictions without the need for explicit programming.

We've entered an era in which marketeres are being bombarded by volumes of data about consumer preferences. In theory, all of this information should make grouping users and creating relevant content easier, but that's not always the case. Generally, the more data added to a marketer's workflow, the more time required to make sense of the information and take action. Machine learning is a subset of artificial intelligence. The technology equips computers with the capacity to analyze and interpret data to proffer accurate predictions without the need for explicit programming.